When used properly, propane is a safe, economical, environmentally friendly, clean-burning, and versatile fuel.
Fully read and follow the lighting and operating instructions on the warning labels provided by the appliance manufacturer. The pilot contains a safety device. If you have trouble keeping that light on, this device is warning you about a problem arising or already present. Call a service technician for assistance. Never tamper with the controls; appliance controls are not ever to be forced. If you cannot operate the switches, knobs or buttons by hand, call your supplier.
Propane has an odor added so you can detect leaks. Stay alert for the odor of propane when you’re around a gas container or appliance. If anyone in your household is unable to recognize this odor, ask us for a scratch-and-sniff brochure to demonstrate the odor. Propane is heavier than air and will collect at floor level. If you smell gas, do not try to light the appliance.
Carbon monoxide can be produced by a propane gas appliance that is not functioning properly. The flame on your appliance should always burn bright blue. If the appliance produces a lazy yellow or orange flame, have it checked by a professional. In addition, always make sure your appliances are vented properly and that there is a good supply of fresh air available.
To ensure uninterrupted gas service, the customer should monitor the gas tank for refill purposes. Gas must be ordered when your tank gauge reads between 20-30% to allow Mills Fuel Service, Inc. ample time to deliver prior to the customer running out of gas.
Mills Fuel Service, Inc. cannot be responsible for damage to concrete or asphalt driveways.
If a Mills Fuel Service, Inc. tank is placed inside a fence, the fence must have a drive-through gate for placing and removing tanks. If a customer has their own tank inside a fence, there must be a walk-through gate for our employee to enter with a fill-up hose. Access through all gates must be unrestricted.
Due to state, local, fire and insurance codes, regulations and requirements, Mills Fuel Service must perform a safety check any time there is a disruption in service – NO EXCEPTIONS. Customers must be home at the time of the safety check to enable MFS personnel to have access to the home. Problems discovered must be repaired and/or corrected prior to service being restored.
All first-time purchasers are required to have a safety check.
All safety checks will be performed by Mills Fuel Service personnel at the normal cost per hour for labor plus materials.